Entriva subscription terms.

These terms govern business subscriptions to Entriva supplied by To be added, organisation number To be added, at To be added, email To be added (Entriva). The customer purchases on behalf of its business and confirms authority to do so. These terms apply to business customers; a consumer purchase requires a separate assessment and suitable terms. A signed Enterprise agreement overrides these terms where it expressly differs.

A complete match includes a market signal, buying hypothesis, client fit, an account based marketing brief and a suggested next step. Free includes 2 complete matches per subscription month. Essential includes up to 5. Unlimited has no monthly match cap and includes priority service and best practice templates. Coached includes Unlimited plus sales coach follow-up. Enterprise scope is agreed individually. The order confirmation specifies any coaching schedule, onboarding and service requirements.

Priority service includes a reply within 24 hours. Best-practice templates are practical recipes for optimizing results from Entriva.ai through implementation, training, carrying out ABM tasks, sales techniques, negotiation techniques and coaching techniques. The Coached plan includes fixed weekly assistance with ABM-related tasks, followed by practical support with client meetings, sales and closing agreements.

A match is an identified commercial opportunity, not a confirmed assignment. Entriva does not guarantee a sale, revenue or acceptance by a prospective client. The customer checks the material and remains responsible for professional advice, conflicts checks and how it acts on opportunities. Unlimited removes the match cap; it does not require fabricated opportunities where suitable signals do not exist.

After confirmed activation, a four-calendar-week start-up period begins. The first complete delivery is provided within this period. The first subscription month starts when the start-up period ends. Each subscription month includes at least two complete matches. For paid plans, billing starts at the beginning of the first subscription month.

Entriva supports the markets covered by its 12 languages: English, Norwegian, Swedish, Danish, Finnish, Icelandic, Estonian, Latvian, Lithuanian, Polish, German and Dutch.

Before payment, the customer receives the selected plan, billing interval, total charge including applicable taxes, renewal details, activation date and these terms. The customer expressly accepts the terms when placing an order. Entriva sends an order confirmation and a copy of the accepted terms. Access begins on the confirmed activation date. A website inquiry alone does not create a paid subscription. Free access requires confirmation and never converts automatically to a paid plan.

Prices are in EUR. The order confirmation and payment page identify the tax treatment and total payable. Monthly prices are €1,000 for Essential, €2,500 for Unlimited and €5,000 for Coached. Annual prepayment receives an automatic 10% discount: €10,800, €27,000 or €54,000 respectively. Annual payment covers twelve months in advance; an equivalent monthly figure is a comparison, not a monthly instalment. Enterprise pricing is agreed separately.

The 10% annual discount cannot be combined with promotional codes unless expressly agreed. Other offers state their eligibility, validity and duration before purchase. The monthly match allowance is unchanged by annual payment. The first subscription month begins when the four-week start-up period ends. Each later subscription month begins on the monthly anniversary of that date. Unused monthly allowances do not carry forward unless the order confirmation says otherwise.

Paid subscriptions are collected by Stripe using the payment method authorised by the customer. Monthly subscriptions renew and are charged each month until cancelled. Under the proposed annual renewal model, annual subscriptions renew for twelve months and are charged annually until cancelled. Entriva sends an annual renewal reminder at least 30 days before the charge, stating the next amount and cancellation method. Renewal dates and amounts are shown before purchase.

The customer may cancel through the billing portal or by emailing To be added before the next renewal. Cancellation takes effect at the end of the paid period and stops further renewal charges. Access remains available until that date. Ordinary cancellation does not refund the remaining part of a paid month or year. This does not limit remedies for material breach, billing errors or rights that cannot legally be excluded.

The customer keeps billing details current. If a payment fails, Entriva notifies the customer and allows a reasonable opportunity to resolve it before suspending paid access. Entriva corrects duplicate or incorrect charges and confirms any refund in writing. A plan change and any additional charge require the customer’s agreement. The default is for downgrades and billing interval changes to take effect at the next renewal, with no extra charge during the existing paid period.

Entriva provides the agreed service with reasonable care. Report a delivery issue to To be added with enough detail to investigate. Entriva will seek to correct a material failure within a reasonable time. If a material breach remains uncorrected after notice and reasonable opportunity to remedy it, the affected party may terminate. If Entriva’s breach prevents delivery of a prepaid future period, the customer receives a proportionate refund for that undelivered period. Neither party is responsible for delay beyond its reasonable control; prolonged inability to deliver is addressed through the same termination and refund process.

The customer may use supplied matches, briefs and templates for its own business development and client work. Entriva retains rights in its software, methods and general templates; the customer retains its own material. Access may not be resold or shared outside the customer’s authorised business users without agreement. The customer must use the service lawfully and safeguard account credentials. Any campaign or contact activity performed by Entriva requires an agreed scope and responsibilities.

Each party protects the other’s non-public information and uses it only to fulfil the agreement, except where disclosure is legally required. Personal data is handled as described in the privacy notice [insert URL]. A separate data processing agreement is required where Entriva processes personal data on the customer’s behalf. The parties determine their actual roles and lawful responsibilities before that processing starts. Client privileged or sensitive case information must not be supplied without a specific agreement for its handling.

Entriva is responsible for documented direct loss caused by its breach. For a paid subscription, the proposed aggregate liability limit is the fees paid or payable under the affected subscription during the twelve months before the event. Neither party is liable for indirect loss, including lost profit or missed business opportunities. These limits do not apply to fraud, intent, gross negligence or liability that cannot legally be limited. Free access remains subject to applicable law.

Prices and material service terms remain fixed during the paid period. Entriva gives at least 60 days’ written notice of changes proposed for a later renewal and states the cancellation option. A material reduction of the agreed service requires the customer’s agreement. Mandatory legal or urgent security changes may take effect sooner, with notice and any applicable remedy. Enterprise amendments follow the individual agreement.

Questions, complaints and cancellation requests go to To be added. These terms are governed by Norwegian law, subject to any mandatory rule that applies. The parties first seek an amicable resolution; unresolved disputes go to the ordinary courts under applicable venue rules. The English and Norwegian texts are intended to be equivalent. The version accepted at purchase is retained with the order; any individual Enterprise agreement specifies its controlling language.

Suggested purchase acceptance: “I accept the Entriva subscription terms, including the selected payment interval, automatic renewal and cancellation conditions.” This acceptance is separate from consent to marketing.